Below are some frequently asked questions about the application materials and process. If the items below do not answer your question, please contact us at email@example.com.
Frequently Asked Questions
Invoices are individually emailed (along with the official acceptance letter) to every student the second week of February. If you can't find the email with your invoice in your Inbox, please let us know and we will resend it.
Please note the email was sent to all of the email addresses that were provided by students in the Personal Application. If another guardian should receive copies of emails, or an email address needs to be updated, please send an email to firstname.lastname@example.org.
Below is the link to make a payment online via credit card. You will need your invoice and customer number handy at the time of payment.
For future reference, this link can be found in the Student Checklist.
Yes, please make the check for Program Fees payable to Indiana University and send payment to the following address:
Indiana University—Accounts Receivable
P.O. Box 78000
Detroit, Michigan 48278-0896
Make sure you write your customer number and invoice number on the check. Detach the lower portion of your invoice and include it with the check. (Please note Program Fees are separate from Airfare Fees).
Yes, if you are able, that would be great. It saves time for you and our administrative staff. Please remember that you will receive a different invoice from Travel Leaders for airfare fees (after you have paid the initial deposit).
Airfare fees are separate from Program Fees. You will receive a separate invoice from Travel Leaders, after you've paid the deposit. If you have any questions about flights, here is Travel Leaders' contact information:
Attn: Debbie Isom
814 S Walnut St.
Bloomington, IN 47401
See our page of Travel Information for the complete flight itinerary.
See our Program Fees page for current airfare fees for each site.
Any changes in prices between now and departure due to itinerary adjustments will be minimal.
If the airfare fees seem high to you, please note that it is because costs for Group Travel are higher than individual tickets. Group flights function in a way that keep an IUHPFL team (the students, plus two IUHPFL instructors) together and organized for the whole flight. In the case of a flight change or cancellation, the entire group is rebooked and a potential giant logistical mess would be avoided!
Here is breakdown of the fee payment schedule (per the Student Checklist):
Program Fees (to IU Accounts Receivable P.O. Box) 2/15 $500 deposit 3/15 $1000 4/15 $1500 5/15 Program Fees Balance Airfare (to Travel Leaders) 3/1 $500 deposit 4/1 Airfare Balance (per Travel Leaders invoice)
Yes. The $500 non-refundable deposit is due for all students. It holds your spot and is a gesture that you are serious and committed to participating in IUHPFL.
From IUHPFL's side of things, there are overseas reservations, security deposits, and arrangements that our office is beginning to make, and so we need to have close to an accurate number of participants at each program site. Therefore, it is important that you make the deposit as soon as possible.
If there is ever going to be a delay on your part on a payment or turning in forms that are due, please email email@example.com.
Please email our office at firstname.lastname@example.org to let us know when the appointment is, and mail the form as soon as you can after that. If you have not made the appointment yet, please make it ASAP (and let our office know).
If you have had a physical since June 2017, you do not need to have another, you can simply make an appointment to get your doctor's (or Nurse Practitioner's) signature on the form – if s/he will agree to that (they may require a physical). Please note, that if you have any new medical information between now and departure, please be sure to send an update to our office in an email.
Send the updated info via email to email@example.com and we will edit your card. Please do not submit a new form.
If you do not currently have a mental health provider, you do not need to complete that part of the form. (If you had mental health treatment in the past and completed it successfully, then you do not need to complete that part of the form, either.)
Please send us a copy of the passport application, and send the photocopy of your passport as soon as you get it. If you did not retain a copy of the application, send us an email at firstname.lastname@example.org. We need to know the exact spelling of the name that will be on your passport so your flight will be booked (by Travel Leaders) under the correct name.
Dates, parking, and logistical information is all available on the Student-Guardian Orientation page.